Privacy Policy

Loading… · جارٍ التحميل

Last updated: 27 October 2026

Oasis Home Market ("we", "us") respects your privacy. This policy explains what personal information we collect when you use oasishomemarket.org, why we collect it, and the choices you have.

INFORMATION WE COLLECT
- Order details: your name, phone number, email address, delivery address and the items you order
- Account details, if you create an account
- Messages you send us by WhatsApp or email, including photos you share about a return or a damaged item
- Your email address or phone number, if you join our offers list or use the welcome popup
- Basic technical information such as device type, browser and pages visited, collected through cookies

HOW WE USE YOUR INFORMATION
- To process, deliver and confirm your orders
- To handle returns, exchanges and website credit
- To contact you about your order or a support request
- To send you offers and news, only if you have agreed (you can unsubscribe at any time)
- To keep the website secure, prevent fraud and improve our products and service

PAYMENTS
We do not store your card details. Online card payments are handled by our payment provider on its secure page. If you choose cash on delivery, you pay the courier when your order arrives.

WHO WE SHARE IT WITH
We share only what is needed to run the store: our delivery partners (so they can deliver your order), our payment provider, and technology services that host and operate the website. We may also share information when the law requires it. We never sell your personal information.

COOKIES
We use cookies to keep your cart and language settings, keep you signed in and understand how the site is used. You can block or delete cookies in your browser settings, although some parts of the site may not work properly without them.

HOW LONG WE KEEP YOUR INFORMATION
We keep your information only as long as needed to fulfil your orders, meet legal and accounting requirements, and resolve any disputes.

SECURITY
We use reasonable technical and organisational measures to protect your information. No online service can be completely secure, but we work to keep your data safe.

YOUR CHOICES
You can ask us to access, correct or delete your personal information, or to stop sending you offers, by contacting us. We will reply as soon as we can, subject to any legal requirements to keep certain records.

CHILDREN
Our website is not intended for children under 16, and we do not knowingly collect their information.

CHANGES TO THIS POLICY
We may update this policy from time to time. The latest version is always on this page, with the date above.